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IJC Front Office

Frequently Asked Questions

Check out our Frequently Asked Questions

So how do I actually proceed and buy a car?

View and choose your new car on-line, or in person, here at ijccars.co.uk

The High definition Videos and panel-by-panel images on each car will give you absolute confidence of the condition and we can also offer you a personal video tour of the car like this. (Please Click Here)

The camera does not lie and you can see the immaculate presentation and attention to detail here.

If technology doesn’t scare you too much, it’s possible to speak to you direct via a Face time call or a live zoom video meeting!

Do you accept part-exchange?

Yes. (Subject to mileage, price and condition). We are happy to accept low mileage cars as older high mileage cars will be offered to the trade, acceptance of these is subject to a trade “underwrite” and valuation. If you have part exchange we will give you a price during our call. We will discuss exactly how you can part-exchange your car (subject to agreement of price and condition.)

When can I collect my new car?

An agreed day, date and time will be finalised during the sale. Any relevant paperwork including the service history sheet/records will be left in your new car. If you choose a (contactless) collection we will offer a safe location of where we leave your new keys which will be given for the day of collection.

How do I choose the optional nationwide delivery?

Please note this is only available on selected vehicles so please ask for further information. To offer a guide price – the independent delivery company’s fees are usually £1.30 per mile with a minimum cost of £99. Using Google route maps on-line please use the postcode LN11 8LQ to your current locations postcode for a quick, estimated quote. All delivery transactions are fully insured and are subject to availability.

How do I tax my new car?

Your new “V5” (registration document) will be left in the glove box of your new car. To tax an “Ex-Motability” car for the first time you will need to go direct to the local post office prior to driving your vehicle. You will arrive at IJC, collect the paperwork and go to the nearest Post office in Louth which is located at 25b Northgate Ln11olt (contact number 01507 605359.)

Next year you can tax your new car on-line but you must request the Post office simply change the taxation class back from “disabled” to the relevant “petrol or diesel” taxation class.

You will be advised if the car you have purchased is not an “Ex-Motability” vehicle (For example; a part-exchanged car to IJC.) If this is the case and you will be provided with the “Document Reference Number” via email immediately after full payment has received, this will allow you to tax the car on-line prior to collection.

So, its as easy as that..!

Please remember we are available to speak to you personally and guide you through each step to make this straight forward and easy as possible and we look forward to helping you choose IJC.

 

Please call us on 01507 605359.
Please note, this phone does not accept calls from withheld/unknown numbers.